Welcome to Kochartz! These Terms and Conditions ("Terms") govern your access to and use of our website kochartz.com and the purchase of products from Kochartz ("we," "our," or "us"). By using our Site, you agree to these Terms. Please read them carefully.
1. Use of Our Site
- Eligibility: You must be at least 18 years old to make purchases on our Site. By using the Site, you confirm that you are at least 18 or have legal parental or guardian consent.
- Account: When creating an account, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account and password and accept responsibility for all activities that occur under your account.
2. Products and Orders
- Product Descriptions: We strive to ensure that product descriptions, images, and details on our Site are accurate; however, we cannot guarantee that all information is completely error-free. Colors, dimensions, and designs may vary slightly from those displayed due to the nature of handcrafted wooden items.
- Order Acceptance: After placing an order, you will receive an email confirmation. However, this does not indicate acceptance of your order. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.
- Pricing and Payment: Prices are listed in INR and may change without notice. All payments are due at the time of purchase.
3. Shipping and Returns
- Shipping: Shipping costs and delivery times vary based on your location and selected shipping method.
- Returns and Refunds: Please refer to our Returns Policy for information on returns, exchanges, and refunds. Any return request must be made within 5 days of receiving the product.
4. Intellectual Property
- Ownership: All content, designs, logos, images, and materials on the Site are the intellectual property of Kochartz and are protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, or use any content from our Site without our express written permission.
5. Limitations of Liability
- Kochartz is not liable for any damages arising from the use or inability to use our products or Site, including but not limited to, direct, indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages.
- Indemnification: You agree to indemnify, defend, and hold harmless Kochartz from any claims, losses, liabilities, damages, expenses, and costs (including legal fees) resulting from your breach of these Terms or misuse of our Site or products.
6. Governing Law
- These Terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts.
7. Changes to These Terms
- We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. By continuing to use the Site after any changes, you agree to the revised Terms.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Kochartz
Email: services@kochartz.com
Address: 916/7, Chheharta, Amritsar (Pb.)